Right of rescission
Preliminary legal information
Technical steps that lead to a contract conclusion
You have the option of viewing transactions such as orders, deliveries, etc. at any time on your password-protected customer account.
The following steps explain in detail how to place an order with us. Please read this statement carefully before purchasing.
1. You select items from our range without obligation.
Once you have found the desired product in our product range, you can place the product in your shopping cart without obligation by clicking on the shopping cart button, which is shown directly on the product.
2. View the contents of the shopping cart without obligation.
If you would like to view the contents of your current shopping cart without obligation, click on the shopping cart icon, which is visible during your entire stay on our website and also shows you the number of selected items.
3. Delete the contents of the shopping cart in whole or in part.
If you want to change the quantity of a selected item, select the desired quantity using the pull-down menu provided. If you want to delete items from your shopping cart, simply use the "Delete" icon to the right of the total for the respective item.
4. New customer registration and login to existing customer account.
Once you have found all the desired items and added them to the shopping cart, you can continue the ordering process by clicking on the "go to checkout" button. Now you can log in with your customer details. If you do not have any customer data yet, you must click on the "New customer" button at this point. On the following page, you can then create a personal customer account or continue the order by clicking on "I don't want to create a customer account".
5. Selection of delivery and payment terms.
After successful registration, successful login or entry of your data, you will come to the next page in the order process. Here you can select the delivery and payment method you want without obligation. After selecting the desired delivery and payment method, you will be shown the shipping costs incurred without obligation. You can change this at any time by selecting a different delivery and payment method again.
6. Indication of a delivery address.
If the selected products are not to be delivered to your specified billing address, you have the option of entering a different delivery address here.
7. Confirm order.
The "Continue" button will take you to the confirmation page, where you can view all the details of your order again without obligation. All costs incurred will be shown to you here. If you want to make changes, you can use the "Back" button.
If you would like to complete the order, please read and confirm our terms and conditions.
8. Complete the order.
Once you have confirmed and checked all the information, you can bindingly instruct us to execute your order by clicking the button "order with obligation to pay".
In the next step, enter the data relevant to your payment method and confirm by clicking the "Pay now" button.
9. Order successfully completed.
The receipt of the order will be confirmed to you on the following page. At this point you have the opportunity to print out the details of the order. Shortly after pressing the "Send order now" button, you will also receive a confirmation of receipt of your order sent to the e-mail address specified in your customer account.
Electronic confirmation of the order
The buyer will receive a confirmation of receipt of the order by electronic means immediately after receipt of the order.
Storage of the text of the contract by the entrepreneur (and the buyer)
The data required for the execution of the contract between you and us will be stored by us and will be accessible to you at any time. In this respect, we refer to the data protection regulation in our Terms and Conditions.
Detection of input errors and their correction
You can detect any input errors when submitting your order during the final confirmation before the checkout and correct them at any time with the help of the delete and change function before sending the order.
Languages available for contracting
The language available for concluding the contract is exclusively German.
Codes
We are not subject to any special codes of conduct that are not mentioned above.